How to contact us by phone

The Shelby County Sheriff’s Office receives hundreds of calls each day. Dispatchers in the Communications Division prioritize those calls into three categories. Calls with “life or death” circumstances are known as “Priority One” calls. “Priority Two” calls ask officers to respond to the crime scene as soon as possible without the use of any warning lights or sirens. “Priority Three” calls are to be answered at officers’ earliest convenience.

Only use 9-1-1 for Emergencies

If you have a situation that requires assistance but is not life-threatening, call the public safety agency listed below that serves your area.

Bartlett Police...............901-385-5555

Memphis Police...............901-545-2677

Collierville Police..........901-853-3207

Millington Police..............901-872-3333

Germantown Police......901-754-7222

Shelby County Fire..........901-222-8010

Memphis Fire.................901-458-8281 Shelby County Sheriff.....901-379-7625

Sheriff's Office Bureau Contact Email & Phone Directory Listing

General Info. Sheriff's Office 901-222-5500  
Special Assistant to the Sheriff 901-222-5046  
Executive Assistant to the Sheriff 901-222-5560  
Accreditation Manager 901-222-5541  
Internal Auditing 901-222-5567  
Budget & Finance 901-222-5596  
Bureau of Professional Standards & Integrity 901-222-5700  
Citizens Academy 901-222-6099  
Civil Process 901-222-6002  
Communications 901-379-7625  
Counseling Services 901-222-5986  
Jury Info 901-222-1650  
Criminal Courts Clerk's Office
Criminal Courts Division
General Sessions Clerk's Office
General Sessions Courts Division
Crime Prevention 901-222-5843  
Emergency Services 901-222-5875  
Fugitive 901-222-5620  
General Investigations Bureau 901-222-5600  
Homeland Security 901-222-5950  
Information Systems 901-222-5997
Jail Information Line 901-222-4700  
Jail Downtown (Men) 901-222-4830
Jail East (Women) 901-379-7900  
Legal Office 901-222-5656
Metro DUI 901-222-5889  
Metro Narcotics/Street Crimes 901-222-5400  
Patrol 901-222-5883  
Traffic 901-222-5859  
SC Govt HR - Deputy Admin. 901-222-5581  
HR Manager 901-222-5490  
Employment Services Coordinator 901-222-5490  
Payroll/Benefits Coordinator 901-222-5490  
Employee Services Specialist 901-222-3001  
SCSO FMLA Manager 901-379-7004  
HR - Payroll 901-222-5555  
Public Relations 901-222-5523
Purchasing 901-222-5507  
Range 901-582-3059  
Report Center 901-222-3180  
Reserves 901-222-5875
Criminal History Records & ID
SCSDA 901-373-7997  
SWAT Team 901-379-7137  
Traffic Records 901-222-5520  
Training Academy 901-222-6099  
Special Services    
BPSI- Commissions & Compliance 901-222-5509  
Email the Webmaster Please contact us if you have a question