How to contact us by phone

The Shelby County Sheriff’s Office receives hundreds of calls each day. Dispatchers in the Communications Division prioritize those calls into three categories. Calls with “life or death” circumstances are known as “Priority One” calls. “Priority Two” calls ask officers to respond to the crime scene as soon as possible without the use of any warning lights or sirens. “Priority Three” calls are to be answered at officers’ earliest convenience.

Only use 9-1-1 for Emergencies

If you have a situation that requires assistance but is not life-threatening, call the public safety agency listed below that serves your area.

Bartlett Police...............901-385-5555

Memphis Police...............901-545-2677

Collierville Police..........901-853-3207

Millington Police..............901-872-3333

Germantown Police......901-754-7222

Shelby County Fire..........901-379-7070

Memphis Fire.................901-458-8281 Shelby County Sheriff.....901-379-7625

Sheriff's Office Bureau Contact Email & Phone Directory Listing

General Info. Sheriff's Office 901-222-5500 Front Desk
Special Assistant to the Sheriff 901-222-5901  
Executive Assistant to the Sheriff 901-222-5503 Lucy Moore
Accreditation Manager 901-222-2863 Jim Wilson
Internal Auditing 901-222-5633 M. Dunn
Budget & Finance 901-222-5488  
Bureau of Professional Standards & Integrity 901-222-5569 Capt. N. Lucchesi
Citizens Academy 901-387-5750 Deputy Roosevelt Moore
Civil Process 901-379-7400 Capt. T. Yarborough
Communications 901-379-7625 L. Kelley
Counseling Services 901-222-5406  
Jury Info 901-222-4065 Clyde Carson
Courts/Criminal Division 901-222-5525 Chief Insp. Larry Hill
Crime Prevention 901-222-5843  
Emergency Services 901-867-1440 Lt. R. Rhea
Sgt. M. Harker
Fugitive 901-222-5620 Insp. B. Allen
General Investigations Division 901-222-5600 Insp. S. Crouch
Homeland Security 901-947-5950 Capt. P. Barnett
Information Systems 901-222-5997
M. Ross
W. Downen
IS Front Desk
Jail Information Line 901-222-4700  
Jail East 901-379-7900  Chief P. Fields
Jail 901-222-2431
Chief R. Moore
Asst. Chief R. Bowers
Asst. Chief C, McGhee
Legal Office 901-222-2116 Debra L. Fessenden
Metro DUI 901-867-1460 Lt. J. D. Moore
Metro Narcotics/Street Crimes 901-222-5590 Capt. W. Goudy
Lt. D. J. Ducrest
Patrol 901-867-1402 Chief Floyd Bonner
Insp. Todd Cash
Traffic 901-867-1420 Lt. R. Nelson
SC Govt HR - Deputy Admin. 901-222-5581 Mike Lewis
HR Manager 901-222-5490 J. Buhr
Employment Services Coordinator 901-222-5490  
Payroll/Benefits Coordinator  901-222-5490 Artunyala Hunter
Employee Services Specialist  901-222-3001  
SCSO FMLA Manager  901-379-7004 R. Snodgrass
HR - Payroll 901-222-5555 Lillie Walton
Programs 901-867-1401 Lt. Faith Cunningham
Public Relations 901-222-5523
Chip Washington
M. Hulon
G. Morris

Purchasing 901-222-5507 B. Pittman
Range 901-372-5200 Lt. O. Harris
Report Center 901-222-3180 Curtis Turner
Reserves 901-867-1440 Capt. C. A. Boyd
Lt. R. Rhea
Sgt. M. Harker
Criminal History
Records & ID
901-222-4944 H. Wren
SCSDA 901-373-7997 Dan Chapman
SWAT Team 901-382-7954 Lt. Jason R. Pagenkopf
Traffic Records 901-222-5520 Sgt. J. Blackburn
Training Academy 901-387-5750 Chief Joseph Ruff
Capt. Dale Lane
Special Services 901-867-1455 Lt. R. Rhea
Sgt. M. Harker
BPSI- Commissions & Compliance 901-222-5509 Sgt. Dallas Drews
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